FAQs
How long does delivery take?
Our non-personalised products leave our warehouse on the day that we receive your order. We offer Worldwide Shipping! Reach out to us if you have any questions about your order.
- USA: 5 - 11 days.
- United Kingdom: 9 - 12 Days.
- Canada: 8 - 12 Days.
- Australia: 8 - 12 Days.
- Europe: 8 - 12 Days.
- Asia: 7 - 12 Days.
- Rest of world: 10-16 Days
How do I track my order?
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page.
Click on the tracking number link or enter the tracking number into our tracking page.
Tracking information may not be immediately available after your order is placed. It can take a few hours for the number to become active in our system. If you don't see any updates right away, please be patient and check back later.
How can I track the status of my order?
You can check the delivery updates on our tracking page using the link provided in your confirmation email. Orders that are in transit are considered safe and should arrive shortly. For more detailed tracking information, visit the link regularly for updates.
What should I do if my package has not arrived?
If your package has not arrived within the estimated delivery timeframe, first check the tracking link provided in your confirmation email for any updates. Sometimes carriers may leave packages with neighbors, front offices, or at alternate entrances. Be sure to double-check these locations or contact the post office for more information.
What can I do if there are no updates on my tracking information?
If there are no updates on your tracking information, it may be due to delays in carrier updates. We apologize for any inconvenience and recommend confirming your shipping address with us. We will forward any concerns to our fulfillment center for further assessment and keep you informed once we receive new information.
How long does order processing take before shipping?
Our processing time before an order ships is generally within the specified range, excluding weekends. You will receive a confirmation email once your order ships, which will include tracking information.
Do you ship internationally?
Yes, we do ship internationally to various locations. Shipping timeframes may vary depending on the destination country. Please check the tracking information provided in your order confirmation for more specific details regarding delivery.